DELIVERY & RETURNS

Free delivery and free returns worldwide

All orders are shipped from Sweden within the European Union. For orders shipped outside the EU, the customer is responsible for any applicable customs duties, taxes and import fees.

DELIVERY TIME

Estimated delivery times from when your order leaves our warehouse:

Sweden: 1–3 business days
Europe: 3–6 business days
International: 7–10 business days

RETURNS & EXCHANGES

We hope you are happy with your order. If for any reason you are not completely satisfied, you may return or exchange your item(s) within 14 days of receiving your order.

All returned items must be unworn, unused and in their original condition, with all original tags attached. Items that are damaged, soiled, altered or returned without their original tags may not be accepted.

We offer free returns worldwide.

For hygiene reasons, we do not accept returns of underwear where the hygiene seal has been removed or broken. Made-to-measure, made-to-order or other items manufactured or altered to a customer's individual specifications are also non-returnable.

HOW TO RETURN

To make a return or exchange, please register your request through our online returns portal below.

Enter your order number and the email address used when placing your order, select the item(s) you wish to return or exchange, and follow the instructions provided.

Once we have received your return, your refund will be processed to your original payment method. Refunds will be issued in accordance with applicable consumer law and no later than 14 days after we have received the returned item(s), or after you have provided proof that the item(s) have been sent back.

Please note that any additional shipping costs resulting from choosing a delivery method other than our standard delivery option are non-refundable.